Shipping Policy

Currently, we only ship to the UK🇬🇧, Australia🇦🇺 & Canada🇨🇦

Please note that we currently fulfill all orders from our warehouse in Hong Kong. We aim to dispatch your orders within 48 business hours during our working days (Monday to Friday, 9:00 AM – 6:00 PM Hong Kong time).

If your orders are placed on weekends or holidays, they will be processed on the next business day.

We truly appreciate your patience as our team works around the clock and across time zones to get your favorite products to you as quickly as possible!

UK Delivery

• Free delivery on orders over £50 (5-8 business days from dispatch)

• £15 - on orders below £50 (5-8 business days from dispatch)

Australia Delivery

• Free delivery on orders over AU$180 (6-15 business days from dispatch)

• AU$35 - on orders below AU$180 (6-15 business days from dispatch)

Canada Delivery

• Free delivery on orders over CA$220 (8-12 business days from dispatch)

• CA$45 - on orders below CA$220 (8-12 business days from dispatch)

Please note: There may be unforeseen delays that are out of Skintreat's control, such as the local country's customs processing times. 

Currently, we don’t offer express delivery, but we’re actively working to add more shipping options soon. Our team continually seeks the best shipping rates to deliver your skincare treats to your doorstep.

Track Your Order

We know how exciting it is to wait for your skincare treasures! That’s why every order comes with tracking details, which will be sent directly to your email once your package has been dispatched from Hong Kong.

Alternatively, you may track your order here.

 

Thank you for your support. It means the world to us. It helps us grow and improve our services!

Have questions about your delivery? You may connect with us on WhatsApp here, or you may email us at cs@skintreats.co.uk .